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Marilyn Wilson Nursing Scholarship

In 2006, Sandy Wilson started the Marilyn Wilson Nursing Scholarship Fund in memory of his wife, to benefit 3rd and 4th year nursing students at the University of Windsor. Feel free to check out the website provided for further information.

www.marilynwilsonscholarship.com


You are here: Home > Frequently Asked Questions


 
   Pumps

Liners and Covers

Filters and Valves

Water Chemistry

Accessories


Pumps


Q. How many hours per day should my pump operate?

That all depends on factors such as the size of your pool, swimmer load, efficiency of your pump, the filter flow rate, etc. As a rule of thumb, however, a properly sized pool pump should run no less than 8 to 10 hours a day in the heat of summer.

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Q. My pump is extremely noisy. What can I do?

If you are experiencing excessive noise, you will need to determine where the noise is coming from. Is it (1) bearing noise, (2) vibration noise, or (3) hydraulic noise? If, after isolating the source of the noise, you are unable to determine a cause, call the experts at Splendor Pools to have your pump examined.

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Q. Why are there air bubbles at my pump lid? Will these bubbles damage my filter system?

The air bubbles you see in your pump may form for several reasons. Because swimming pool pumps are designed with superior suction, even the smallest void on the suction side plumbing can cause air bubbles at the pump. Low water level in the pool, a bad o-ring in a valve or on the pump lid are the most common reason and easiest to fix.

Lubricating all of the o-rings with a silicon paste once a year can prevent many of these air leaks. If the air continues contact your service company to pressure test the underground plumbing.

The air bubbles should not cause any damage to your pump but it may cause other complications. Pulling air into the system will make it harder sometimes even impossible to prime and run the pump. The air movement will also create noise as it moves through the system and exits out of the pool returns.

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Q. Are there any parts on the pump motor which require lubrication?

There is no lubrication on the motor anywhere, but if you are concerned about a possible grinding or whining noise coming from the motor, this is usually due to the bearing or the winding in the motor. If this is the problem, the motor can be rebuilt.

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Q. Can I run my pump without water?

Pool pumps should never be run without water in them. Doing so causes the pumps to overheat, potentially causing damage to the wet end and burning out the seal. When you are restarting your pump, make sure that the pump basket housing is filled with water up to opening in the front of the pot before securing the pump lid. When the pump is turned on, most of this water will disappear into the impeller housing until fresh water starts to trickle in from the incoming pipe. If you do not get water flow after three to five minutes, turn off the pump, refill the pump basket housing and try again. If this continues, you may have an air leak on the suction side of the pump.

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Liners and Covers


Q. A section of my liner has popped out of the coping track. Do I have to drain the pool to fix this?

Fortunately, the incidence of liners coming out of the track is very infrequent but occasionally it does happen. As long as the area that has come out is not more that six inches long you can simply just push it back into place. For the rare instance that the liner comes out further than six inches we recommend that you contact us at Splendor Pools to reinsert the bead into the coping. We can also determine the cause to prevent it from happening again.

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Q. My liner has discolored above the waterline, but only on the sunny side of the pool. What could have caused this?

There are numerous explanations as to what could have caused this problem. In most cases, this is not only the sunny side of the pool, but also the side where wind direction is pointed. From prior independent lab testing on vinyl pool samples, we have reports on everything from yard and field chemicals to jet fuel deposits from airport flight paths. The main cause seems to be suntan lotions and oils. The oil floats on the water’s surface. Due to activity in the pool, the surface water splashes and coats the exposed liner and the sun does the rest.

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Q. I think my pool is leaking. What should I do?

There are several steps that should be taken. First we need to determine how much water you are loosing. Using a piece of duct tape, mark the level of the pool water. Turn the pump “off” for a time period of 12 to 24 hours, then check and mark the level. For the next, identical time period, run the pump, check and mark the water level.

If there is no difference in water loss for both tests, then it’s a good chance that the leak is some were in the pool body. There is one exception to this rule. If air bubbles are present when the pump in running there could be a break in the suction lines forcing the pump to suck air. If the water loss is greater with the pump running, the leak is likely in the return pluming lines or the pressure side of the pump. If there is a possibility that the plumbing lines are the problem, contact your service company to pressure tests the lines.

These simple test results can help us at Splendor Pools determine the cause and resolve the problem in a more timely manner.

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Q. I have wrinkles in my liner. Can they be removed without draining the water out of my pool?

In most cases yes, but there are a few exceptions. If the wrinkles in the liner are too long, a permanent crease could remain. Here are two proven methods for removing liner wrinkles. Both of these should be done during the swimming season.

The first method will require the use of an “old style” suction cup plumbers plunger. Take a look at the location of the wrinkle and try to determine where you can take the extra material. In most cases, look to the nearest wall. At the base of the pool wall you may find that the liner is not tucked in tightly were the wall and floor meet. Place the plunger on the liner at the side of the wrinkle that you want to take the material. Press the plunger down, then lift and pull in the direction you want to go. Continue this push, pull and drag motion until the wrinkle disappears.

The second method is to float the liner. To remove wrinkles in this fashion, you will need a garden hose, some “HOT” water and several waterproof sandbags.

Fill a medium size container with “HOT” water from your faucet. Walk to the side of the pool that is closest to the wrinkle. At the top of liner pour the hot water onto the vinyl to soften the material. Grab the vinyl liner near the top and pull up and out. You only need an area large enough to slide the end of the garden hose into the opening.

Insert the hose, turn on the water, and allow the water to flow behind the liner. Enter the pool and walk toward the incoming water. In a short period of time you will feel the water under the liner with your feet. At this point, you can turn off the water but don’t remove hose until you are finished and sandbag the liner.

Using your feet, push the water under the liner toward the wrinkle to relieve the pressure. Again using your feet, continue to move the vinyl and water towards the pool walls until the wrinkle is gone. Place the sandbags around the base of the pool wall to hold your liner in place until the water behind the liner seeps into the ground. You may now remove the hose and insert the liner back into the coping.

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Filters and Valves


Q. The sand in my filter is several years old. How do I know when to change the sand?

The general recommendation is to backwash your filter when the pressure reaches 10 psi over the initial start up pressure. For example, if the start up pressure is 15 psi, you should backwash when the pressure reaches 25 psi. If the pressure does not return to the start up pressure after backwashing, it is time to change the sand.  Splendor Pools recommends changing the sand every 3 to 5 years.

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Q. Why is sand and dirt going back into my pool?

A number of things could be causing the problem. It could mean that a lateral is cracked or broken, or air may be passing through the filter, causing a channeling effect that permits dirt to get by the filter. In the latter case, there may be nothing wrong with the filter. Contact us at Splendor Pools for an internal inspection of the filter tank.

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Q. My filter tank is leaking, can I patch it?

Unfortunately, there is no way to safely seal a leak in a filter tank. The best option is to replace the tank.

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Water Chemistry


Q. Why did my pool turn cloudy overnight?

One problem or a combination of problems can cause this cloudy condition.

a. Lack of proper filtration i.e.. Is your filter dirty? Be sure you backwash or clean your filter on a regular basis. If this is the cause all you have to do is clean the filter and add some Crystal Bright and circulate the water.

Have you checked the sand, cartridge or D.E. in your filter tank? Maybe it is old and needs replaced.

Have you been running it so the pool gets turned over at least once a day? Most pump and filters are based on an 8 to 10 hour turn over rate and this should happen each and every day. If you are not running your filter at least 8 to 10 hours a day you should start. During the hottest part of the season to keep clear water it is recommended that you run the pump 24 hours a day.

b. Have you been checking your pH? If your pH is out of balance your chlorine will not work properly and result in cloudy water. Be sure to check your pH daily and always keep it balanced between 7.2 and 7.8.

c. Is your chlorine low? Be sure to check your chlorine daily so it does not run so low that there is nothing in the water to disinfect with. If this is the problem, just enough chlorine to shock the pool (bring your reading to 3.0) and run the pool for at least 8 to 10 hours. It is best to add chlorine in the evening and run the pump all night. That way the chlorine can clear up the water before the sun eats up any chlorine.

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Q. What chemicals do I add to winterize my pool?

First you want to "shock" your pool, which means the chlorine reading must be 3.0 or above, this must be done the day before closing with the pump left running until you are ready to close the pool. The night before closing you should check the pH, and Alkalinity. Make any adjustments necessary. In the morning before closing, add one-litre algaecide to the pool. You are now ready to winterize the pool.

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Q. How do I figure the gallons of water in my pool?

Rectangle pool
Length X Width X Average Depth X 7.5 = total Gallons

Round Pool
Diameter X Diameter X Average Depth X 5.9 = total Gallons

Oval Pool
Long Diameter X Short Diameter X Average Depth X 5.9 = total Gallons

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Q. What causes algae in pool water?

Algae is constantly introduced into the pool water by wind, rain, contaminated swimsuits or equipment. An algae bloom can occur under a number of conditions such as: unbalanced water, warm temperatures, sunlight and presence of nitrates and/or carbon dioxide. Lack of proper circulation, filtration and sanitation can also be the factors in algae growth.

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Q. I have been told that I need to have the chlorine in my pool stabilized. What does that mean and why should I do it?

By adding stabilizer to your pool you reduce your overall chlorine consumption. This is because stabilizer slows down the breaking down and dissipation of chlorine.

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Q. Why is it important to shock my pool?

You should shock treat your pool on a regular basis to destroy the build-up of organic waste and chloramines in the pool water. Chloramines cause skin and eye irritation as well as a chlorine odor. For best results, use non-chlorine shock in your weekly maintenance routine.

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Q. Why is it important to have my water balanced and what does it mean?

Balanced water is when all chemical levels are within the proper range at the same time. This is important because if the balance becomes low, the water can become corrosive and harm pool surfaces and equipment. If the balance becomes too high, scale build-up will occur. Skin and eye irritation, staining and cloudy water are also likely to occur with unbalanced water.

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Q. How often should I test my pool water?

That depends on which chemical you are testing for. For the most part, you should test your water every week with the following exceptions:

Chlorine = daily
pH = 2 to 3 times a week
Total Alkalinity = 2 to 3 weeks

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Q. My pool has a strong chlorine odor and it burns my eyes, but I cannot get a reading when I test my water. Why is this?

You are smelling chloramines which is chlorine combined with contaminants. You should shock your pool with a non-chlorine shock according to instructions.


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Accessories


Q. I have an "automatic" pool cleaner in my pool. Why does it keep going in circles?

This condition it usually caused by improper storage of the hose. If the hose is stored in a “coil” or circular manner it can retain that memory causing the cleaner to follow that pattern. Keeping the hose as straight as possible or stretching it out in the sun before use will help prevent this motion.

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Q. How long should I let my automatic cleaner run in the pool?

No longer than necessary. Some automatic pool cleaners can create friction on the liner surface and possibly lift the print. If your pool is clean, turn off the cleaner.

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